Ticket #132 (closed defect: fixed)

Opened 4 years ago

Last modified 4 years ago

Currency Fields nor properly documented

Reported by: rvaneerd Owned by: jls17
Priority: minor Milestone: 3.1.1
Version: 3.0.3 Keywords: Currency
Cc: Blocked By:
Blocking:

Description

Hi,

I'm not sure whether this is already covered / mentioned but looking for it did not reveal any information in this Trac system.

While digging into an application (BMC Remedy ITSM to be specific) to check on the differences between two systems, I ran into the situation in Active Links where some fields are marked as

<td><span class="fieldNotFound">122099136</span></td>

Digging in a bit further, revealed that this related to Currency Fields.

I attached two screenshots, one from ARInside and one from the DevStudio? covering the same set of fields.

I'm not sure yet whether this also applies to other Workflow objects, but I thought to mention it.

If the typing, categorization and priority of this ticket are incorrect, please feel free to correct as this is my first ticket.

Attachments

ARInside Dealing with Currency fields.png (12.1 KB) - added by rvaneerd 4 years ago.
FIelds overview from ARInside
ARInside - Same view from DevStudio.png (11.3 KB) - added by rvaneerd 4 years ago.
Same set if fields, but now from DevStudio?
APR~3aAPL~3aAdd_104_BuildLookup-PAPL.htm (25.1 KB) - added by rvaneerd 4 years ago.

Change History

Changed 4 years ago by rvaneerd

FIelds overview from ARInside

Changed 4 years ago by rvaneerd

Same set if fields, but now from DevStudio?

comment:1 Changed 4 years ago by jls17

  • Owner set to jls17
  • Status changed from new to accepted

comment:2 Changed 4 years ago by jls17

Thanks for reporting. After looking into it, I did found serveral issues with currency fields. But to make sure I'm not missing the issue you've identified, it would be great if you could provide the ITSM-version, the object-name and action-type (setfield, pushfield, service, openwindow, etc.) shown in the attached screenshots.

-John-

Changed 4 years ago by rvaneerd

comment:3 Changed 4 years ago by rvaneerd

Hi,

We're running on BMC Remedy ITSM 8.1.
Although I found more "FieldNotFound?" classes, the one reported is occuring within a "Push Fields" action of an Active Link where the Currency Field is supposed to receive the data.

I attached the ARInside generated HTML file for this Active Link as a reference.

Regards,
Rob.

comment:4 Changed 4 years ago by jls17

  • Status changed from accepted to closed
  • Resolution set to fixed
  • Milestone set to 3.1.1

finish implementation in r574

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